Netflix app not streaming but will download

If the version number is below , your computer may be having problems updating Windows. Contact Microsoft support or your computer manufacturer for help. We're looking into this problem. To help us investigate, please contact Netflix Customer Service. Downloading may not be available on your device. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website.

Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home. A country must be selected to view content in this article. Android phone or tablet. Your first step should be to check your Netflix plan and settings. Begin by opening your account, and under the Your Profile section, find the Playback Settings.

Here, you will see four different options: Low , Medium , High , and Auto. If you access your settings on a mobile device, you can also go into app settings and switch to Wi-Fi Only mode or Set Automatically , both of which can help you avoid going over your data limits when watching Netflix. Hardware is also an important part of watching high-quality Netflix, especially if you are aiming for UHD quality.

You will need at least a 60Hz TV or monitor that is designed to handle 4K, and if you are streaming via an additional device, compatible cables are important, too. Once your device powers on, try Netflix again. Restart your device. Turn off your device.

If you aren't sure your device is completely off, or if you can't find a power button, then unplug the power cable. All other mobile phones and tablets. Unplug your device from power for at least 1 minute. Plug your device back in. Turn the device back on with the Fire TV remote. Restart your Apple TV. Plug both devices back in. Turn both devices back on. If you're casting to your Chromecast using an Android phone or tablet:. Disconnect Google Home screen mirroring. Make sure your phone or tablet is on the same Wi-Fi network as your Chromecast device.

Open the Google Home app. Tap your Chromecast device, then tap Stop mirroring. Open the Netflix app. Tap the TV show or movie you want to watch. What to do next. If you're casting to your Chromecast using an iPad, iPhone, or iPod touch:. Restart your Roku. Unplug your Roku from power for at least 1 full minute. Plug your Roku back in.

Turn your Roku on by pressing any button on the Roku remote. Wait 1 additional minute. Roku Streaming Stick. Powercycle your device. Unplug your device from your TV and its power source for at least 1 minute. Turn the device back on with the Roku remote. All other set-top boxes and streaming media players. Unplug your set-top box from power for at least 2 minutes.

Plug your set-top box back in. We'll walk through several options for you to try if your app won't work. Is WhatsApp showing your inaccurate date error on your Phone? Check out these troubleshooting fixes to resolve the inaccurate date error on WhatsApp.

Netflix's plan to release games on iOS will see the titles appearing in the App Store, a report claims, rather than being made available via the video streaming service's app, as will be offered on Android. Comments Reply 1 of 7. November 7, PM. I'd love to try Netflix, but in this case, in order to subscribe to this service, I would probably have to do it outside of the Apple ecosystem. I don't consider Netflix to be as untrustworthy as Facebook, but they are still a little short of earning my trust.